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Privacy Policy

At My Home RV, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Last Updated: December 18, 2025

Information We Collect

We collect information that you provide directly to us, including:

Personal Information

  • Name, email address, phone number, and mailing address
  • Payment and billing information
  • Caravan specifications and customization preferences
  • Communication preferences and correspondence with us

Usage Information

  • Device information (IP address, browser type, operating system)
  • Website usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Location data (with your permission)

How We Use Your Information

1To process your orders and provide our services
2To communicate with you about your purchases and appointments
3To personalize your experience and improve our website
4To send you marketing communications (with your consent)
5To detect and prevent fraud or security issues
6To comply with legal obligations and enforce our terms

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations (payment processors, shipping companies)
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent
  • Affiliated companies within our corporate family

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict certain processing activities
Withdraw consent for marketing communications
Data portability to another service provider

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the 'Last Updated' date. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Address

Fujairah, UAE